How do I get a refund?

Refunds can only be processed for subscriptions billed directly through the website. 

This is the only subscription type our support team is able to refund.

Website refund timeframes:

• Annual subscriptions: within 30 days of billing
• Monthly subscriptions: within 14 days of billing

If you subscribed through a third-party platform, refund requests must be submitted directly to the provider that processed your payment:

• Apple (iOS app or Apple TV): https://support.apple.com/en-us/HT204084
• Google Play (Android app or Android TV): https://support.google.com/googleplay/contact/play_request_refund_apps
• Roku: https://support.roku.com/contactus
• Amazon (Fire TV): https://www.amazon.com/gp/help/customer/contact-us